How to Use the FAQ App on UniLink

The FAQ App on UniLink lets you display frequently asked questions directly on your link-in-bio page, helping visitors get instant answers without leaving your profile.

What is the FAQ App?

The FAQ App is a powerful tool that lets you create an organized, expandable list of questions and answers on your UniLink page. It helps reduce repetitive inquiries by surfacing the information your audience needs most. Whether you are a creator, business, or freelancer, the FAQ App saves time and improves the visitor experience by providing instant, accessible answers.

How to Enable the FAQ App

1. Log in to UniLink Dashboard
2. Go to the Apps section
3. Find FAQ and click Enable
4. Add your questions and answers in the configuration panel

Features and Configuration

• Expandable Accordion — Questions collapse and expand on click, keeping your page clean and easy to scan
• Custom Q&A Pairs — Add as many question and answer pairs as you need to cover your most common inquiries
• Rich Text Answers — Format your answers with links, bold text, and line breaks for clarity
• Drag-and-Drop Ordering — Reorder FAQ items to prioritize the most important questions at the top
• Custom Section Title — Rename the section header to match your brand voice, such as "Got Questions?" or "Need Help?"
• Mobile Optimized — The accordion layout works seamlessly on all screen sizes for a smooth mobile experience

Best Practices

• Lead with the questions you receive most often — this immediately reduces support messages and saves you time
• Keep answers concise and scannable; use bullet points inside answers for multi-step responses
• Update your FAQ regularly as your offerings evolve, especially after launching new products or services

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